Using 360 degree feedback to increase the pace of skills development
Responding to major changes in the media sector, the Telegraph Media Group recognised that the new digital era demanded new skills.
Why Engauge was selected
Consultants to the TMG, Hayfield Group, selected Engauge to assist with developing a competency framework which covered all areas of the organisation, and managing a 360-degree process. The 360-degree programme that we created delivered a clear perspective on the changes they required that lead to success – and they were thrilled with the results.
As Lynn Cunningham, Human Resources Director commented, “the real value of the 360 programme is that it gives people high quality insights which help the individual and their manager develop the skills that the organisation needs to build future success.”
Engauge created a multi-level competency framework and adapted the 360 feedback solution to suit the programme. They then managed the complex roll out of review to dovetail with a series of workshops before and after the review cycle, designed to ensure everyone got their ideal mix of feedback and development.
Louise Mason, TMG Learning and Development Manager, and Karen Johansson from the Hayfield Group designed the workshops and trained six training consultants from three different organisations to deliver the training. An exciting element of the project was that the appraisal linked directly into an innovative training programme created by Louise, which was a direct response to the changing sector needs. Hayfield Group Director Lollie Tuckey commented that Engauge’s ongoing input into the 360-degree programme, and its personalised approach, were essential factors in ensuring that people at Telegraph Media Group are able to get the right professional development.
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Download the Engauge Telegraph Media Group case study here.